Nsurds FAQ — Answers to All Your Questions

Only one nsurds account can be created per mobile number. If you attempt to register again with the same number, the existing account will be detected automatically and the new registration will be blocked. Multiple accounts are against nsurds's terms.

First, make sure you're entering the correct mobile number and password, and check that Caps Lock is off. If you've forgotten your password, use the "Forgot Password?" option. If you keep failing to log in, contact nsurds support — they'll verify your identity and help you recover your account.

Click the "Forgot Password?" link on the login page. An OTP will be sent to your registered mobile number. Once verified, you can set a new password. Your new password must be at least 8 characters long, and a mix of letters and numbers is recommended.

Yes, but you'll need to contact the support team for assistance. You'll be required to submit some information for identity verification. For security reasons, mobile number changes cannot be done directly from the dashboard — they must be processed through support.

Yes. Under nsurds's responsible gaming policy, any user can temporarily or permanently close their account. Submit a request to the support team and it will be processed within 24 hours. Make sure to withdraw any remaining balance before closing your account.

Logging in to nsurds every day adds a daily bonus to your account. The bonus goes directly to your wallet and can be used on fish games, slots, or any other game. Log in consistently each day and the bonus amount will keep increasing.

The nsurds weekly cashback offer applies to all registered users. VIP members receive a higher cashback rate. Cashback is credited to your account every Monday based on the previous week's play.

Bonuses cannot be withdrawn directly — you must first wager the bonus amount a specified number of times (meeting the wagering requirement). Once that condition is met, any winnings from the bonus become withdrawable. The wagering requirement for each bonus is listed on the promotions page.

When someone registers using your referral link or code and makes their first deposit, you will receive a referral bonus. Copy your referral link from the dashboard and share it with friends. The more you refer, the more bonuses you earn.

The minimum deposit on nsurds varies by payment method. Generally, you can start from BDT 100 via bKash or Nagad. For exact figures, check the cashier page or contact the support team.

Withdrawals from nsurds are typically processed within 15 minutes to 24 hours. bKash and Nagad are usually the fastest options. Your first withdrawal may require KYC verification, which can take a little extra time.

Yes, for security purposes nsurds requires KYC (Know Your Customer) verification before processing withdrawals. You'll need to submit a copy of your national ID or passport. Once verified, you won't need to go through the process again for future withdrawals. This keeps your account secure.

If your balance hasn't appeared within 30 minutes of your deposit, take a screenshot of the payment and contact nsurds support. Include your transaction ID and the amount. The support team will verify it promptly and credit your balance.

nsurds generally does not charge withdrawal fees. However, payment gateways may apply their own fees, which are outside nsurds's control. For specifics, check the withdrawal page or contact support.

In nsurds fish games, various fish and sea creatures swim across the screen and you aim at them using a cannon. Catching larger fish or special targets earns more points and rewards. Set your bet amount before starting the game.